Plain language, because this one matters more than most.
She tells you at the start of every call. Recordings and transcripts exist briefly so the conversation can work, and are then deleted on a schedule — they aren't kept as an archive.
Say it on a call and everything she remembers about you is deleted immediately. No form, no support ticket, no waiting. If you call again afterward, you're a stranger and she starts fresh.
Phone calls run over Twilio. Payments run through Stripe — we never see or store your card. Her conversation is generated by large language models accessed through their providers' APIs, under terms that don't permit training on the content.
QuinzI is for adults 18 and older. If we learn an account belongs to someone under 18, we delete it.
Ask her to forget you, cancel anytime from your Stripe receipt, or email us and we'll delete everything tied to your number.